The official Ledger.com/start portal is the primary destination for users setting up their new Ledger® hardware wallet. This secure onboarding page helps you download Ledger Live, configure your wallet, verify device authenticity, and learn essential safety practices. Whether you are a beginner or upgrading your crypto security, Ledger.com/start provides step-by-step guidance to help you get started confidently.
At the setup portal, users can select their Ledger® model and follow initialization steps, including choosing a PIN, generating a recovery phrase, and connecting the wallet to the Ledger Live Wallet. The primary purpose is to ensure users configure their device securely and avoid unverified links, downloads, or phishing pages.
The Ledger Live Wallet is an all-in-one platform that allows users to manage coins, tokens, NFTs, and Web3 services. It integrates directly with your Ledger® hardware wallet for offline transaction signing, ensuring maximum security with easy accessibility.
You can download Ledger Live Desktop or the Ledger Live App only from the official Ledger® site. Supported systems include Windows, macOS, Linux, Android, and iOS. Downloading from unofficial sources can expose users to phishing threats.
The desktop version offers advanced features, including multi-asset portfolio tracking, staking services, app management, and firmware updates for Ledger® devices.
The mobile version enables Bluetooth-based device pairing, quick account views, and secure transaction confirmation on supported Ledger® hardware wallets.
Because Ledger Live does not use traditional login credentials, access is tied to your hardware wallet. When users face login problems, they are often caused by device connection errors, outdated software, or USB/Bluetooth issues.
Ledger® does not maintain user accounts; recovery is fully controlled by the 24-word Secret Recovery Phrase. If the device is lost or damaged, users can restore access on any compatible Ledger® device using this phrase. Without it, no account can be restored.
A Ledger 2FA reset does not apply directly to Ledger® hardware wallets but may be needed on exchanges or DeFi apps connected to your Ledger®. Resetting must be done through those platforms’ support teams, not Ledger®.
If troubleshooting does not resolve your problem, you can visit the Ledger Help Center for guides, technical support, firmware repair steps, and official contact methods. Only use the official help portal to avoid impersonation scams.
Q1: How do I begin my Ledger® device setup?
Go to Ledger.com/start and follow the instructions to install Ledger Live and initialize your hardware wallet.
Q2: Why is my Ledger Live not connecting?
This usually occurs due to outdated apps, faulty cables, or OS compatibility issues.
Q3: Can I reset my Ledger® if I forget my PIN?
Yes, but the device will reset completely and require your 24-word recovery phrase to restore accounts.
Q4: Where do I download Ledger Live safely?
Only from the official Ledger® site to avoid counterfeit wallet applications.
Q5: Why can’t Ledger Live verify my wallet?
Outdated firmware or missing updates typically cause verification issues.
Q6: Is there a traditional login system in Ledger Live?
No. Access is controlled through the Ledger® device, not a username/password.